How do I book sessions with my new client?

To book sessions, you will need to speak with your client directly or via phone or email. Usually the client or the client’s family will reach out to the therapy assistant (or vice versa) at the start of each week via SMS to book in a session time.

Scheduling operates on a casual basis and is entirely dependent upon your availability. This allows you to manage your time and alter hours of availability for shifts with clients around university course load, placements, and exams.

We work with a lot of students and understand that availability can change depending on placement schedules and university timetables. Given the ever-changing nature of students’ schedules, you are encouraged to inform your client’s with your schedule changes as soon as possible.

I’ve met the client and we both want to proceed, what’s next?
Firstly, great job! Now that both you and the client are committed to working with each other, we’ll need to organise for the client's Allied Health Professional (AHP) to delegate [...]

How do I know if the client would like to work with me?
When you submit your application to work with a client, you provide some times for when you'll be available for a Meet & Greet. A client is notified that you've [...]

What should I consider when applying to work with clients?
We encourage our allied health assistants to apply for 1 to 2 clients at first and get into a steady rhythm of working with them before taking on any more [...]