How much time before a therapy assistant session can I cancel or reschedule without getting charged?

To avoid cancellation fees, please provide twelve (12) hours notice.

For example, if your appointment is at 9am on a Monday, inform your AHA before 9pm on the Sunday before.

To cancel or reschedule, you must contact your AHA directly via a text message or phone call.

If you miss an appointment, cancel or reschedule within 12 hours, you will be charged for the duration of the session, up to a maximum of 2 hours.

How do I get started with Fora?
To start your Fora journey, you will need to sign up and create an account, agree to our Terms of Use and fill out a New User Form which will [...]

Do I need to pay for a allied health assistant’s travel time?
We will aim to match you with an allied health assistant that is within 20 minutes driving distance from your home to avoid you paying travel fees. We normally don’t [...]

How are travel charges calculated?
Fora calculates travel time using Google maps driving times regardless of whether the therapy assistant is driving or taking public transport. For example, the distance from your home to allied [...]