Transportation

  • The allied health assistant has recorded travel allowance without my agreement. What can I do?

    Please email accounts@foratherapy.com to let us know. We will contact the allied health assistant to confirm whether they are willing to continue sessions without travel allowance or if they are open to extending their shift hours to make the travel more worthwhile. We will aim to find a solution that would work for you both. [...]

  • How long will it take for someone to get back to me after I email you?

    We will aim to get back to you as soon as possible! Please give us a call on 1800 921 422 if you have not heard back from us.

  • Do I need to pay for a allied health assistant’s travel time?

    We will aim to match you with an allied health assistant that is within 20 minutes driving distance from your home to avoid you paying travel fees. We normally don’t charge you for the allied health assistants travel time to and from your home. However, according to the NDIS, the maximum amount of travel time [...]

  • How are travel charges calculated?

    Fora calculates travel time using Google maps driving times regardless of whether the therapy assistant is driving or taking public transport. For example, the distance from your home to allied health assistant's home via car is 40 minutes one way: you would be charged an additional 20 minutes to travel to your home and; an [...]